P.O. Box 259851
Madison, WI 53725

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Front Desk Associate LTE

YWCA Madison
Job Description
The YWCA of Madison is looking for 1-2 dependable and motivated individuals to work our Front Desk LTE approximately late April – August.  We also plan to use applicants from this pool to fill future openings at our Front Desk.
The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by monitoring the traffic flow through the lobby and visitor access during Evening and Weekend shifts.  Serves as a point of contact for building residents, directs clients to appropriate personnel, distributes information, responds to resident queries and complaints in a trauma informed manner, investigates disturbances, responds to emergency situations and completes the appropriate paperwork.  Flexible schedule, 2-3 shifts a week (approximately 11-19 hour/week).  Shifts are a combination of evenings (4:30pm-10pm), weekends (8am-4:30pm or 4:30pm-10pm) and occasional overnight hrs. (10pm-8am, differential included/shift can be split).  LTE support will be used to cover evening & weekend shifts as well as any vacation and sick time off of our overnight staff late April – August.  Starting wage is $12.50/hour ($13.00/hour with shift differential).   Ideal candidates must have availability for evening, weekend and occasional overnight hours.  Please visit our website www.ywcamadison.org/jobs for full position description and complete application instructions.  Preference will be given to applications received by Thursday, March 23, 2017, applications accepted until position filled.  No e-mails, please.  No calls please, except to confirm receipt of application materials.  AA/EOE.
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